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Authentication

Every request must include a scoped API key. Create keys in the POIPAAS console and store them securely—keys are shown only once.

Authorization: Bearer po_live_••••••••••••••••••••

Events

Creates an event and submits it to your configured policy engine. Approved events are dispatched according to the recipient, coverage, and timing controls in your account.

curl https://api.poipaas.com/v1/events \
  -H "Authorization: Bearer $POIPAAS_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "recipient": {
      "name": "Jordan Lee",
      "location_id": "loc_ind_8a2f"
    },
    "reason": "missed_delivery_commitment",
    "priority": "standard",
    "requested_window": "next_available"
  }'

Event lifecycle

Track resolution status

Events move through a controlled lifecycle. Subscribe to webhooks or retrieve an event directly to monitor each transition.